This privacy policy sets out how we use and protect any information that you give to us when using our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

WHAT WE COLLECT

We may collect the following information: Customer Name (Billing & Invoice details). Contact information including email address, phone number & drop shipping addresses.

 

WHAT WE DO WITH THE INFORMATION WE COLLECT

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

SECURITY

We are committed to ensuring that your information is secure. We will not sell, trade or rent your information.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways: if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking ‘unsubscribe’ on the bottom of each email we send.

 

We will not sell, trade or rent your information.

Due to the peak parcel season and holiday closures, we will not be processing any collection or box order requests received after 12pm on Friday 12th December 2025.

You can continue to place your requests on this portal after this date, but they will be processed with the couriers from 5th January 2026.

Please note that the WBM Customer Service department will be closed from 19th December to 2nd January.

Thank you for using our recycling services and Best Wishes for the New Year ahead from all of us at WBM.

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